Frequently asked questions

Everything about pricing, the AI tutor, safety, and how Scholar Ridge works. Still stuck? Get in touch.

Pricing & plans

How much does Scholar Ridge cost?+

$16.99/month for your whole family — up to 3 children on one plan (or $169/year, about two months free). Every subject, every grade K–6, the AI tutor, unlimited practice and the full reward world are included. One price: no per-child fees, no per-subject fees, no premium tier.

Is there a free trial?+

Yes — every new family gets a 7-day free trial with full access. We'll remind you before the first charge, and you can cancel anytime during the trial at no cost.

Can I try it before paying?+

Yes — watch Sage teach in the full-screen classroom demo on our homepage, free and with no account needed. You'll see exactly how Sage teaches: reading each step aloud, guiding, then letting the student take the final step. For the full platform — every lesson, the live AI tutor, and progress tracking — start a 7-day free trial.

How does pricing work for more than one child?+

Every child is $16.99/month — so two kids is $33.98 and three is $50.97. Each child gets their own profile, progress, and rewards, all managed from one parent account. You can add or remove a child anytime.

How do I cancel?+

One click from your family area, anytime. You keep access through the period you've paid for, and your child's progress is saved if you come back.

Do you offer refunds?+

Yes — we back the plan with a 14-day money-back guarantee. If it's not a fit, contact support for a full refund.

Do I need to enter a card to start?+

No card is required to watch Sage teach in the free classroom demo. A card is only needed to begin your 7-day free trial for full access to lessons and the live tutor.

The AI tutor (Sage)

What is Sage?+

Sage is your child's own Socratic tutor, and it teaches every lesson. Sage is where each student starts — then they choose its avatar, pick a frame, and give it a name, and that name is what it answers to from then on. For the youngest learners it shows worked examples and reads aloud; for older kids it coaches them to reason it out with hints and guiding questions. The look and the name change per child; the teaching never does.

What teaching method does Sage use?+

Two, layered. The structure is gradual release of responsibility (Pearson & Gallagher) — I do, we do, you do — which is what strong elementary teachers use. On top of that Sage uses Harvard Project Zero's Teaching for Understanding and Visible Thinking routines: it asks "what makes you say that?", has your child show their reasoning rather than just an answer, and names the thinking move they used, because understanding means being able to use an idea in a new situation. (These are Harvard Project Zero's published methods — Scholar Ridge is not affiliated with or endorsed by Harvard.)

Can my child change Sage?+

Yes, and most do on day one. A student picks Sage's avatar from 50 characters, chooses a frame, and gives it a name — and that name is what it introduces itself as and answers to in every lesson. Common avatars and frames are free for everyone; rarer ones are earned with XP from good work. None of it changes what Sage teaches or how carefully it behaves.

Does Sage just give the answer?+

Never. Sage teaches with gradual release of responsibility — I do, we do, you do — modelling the first step, guiding the next, then handing your child the last step so they reach the answer themselves. It will not state the final answer even if a child insists a grown-up said it was fine. It also diagnoses the real misconception behind a wrong answer rather than just marking it wrong.

How much can my child use the tutor?+

Each child gets 200 AI tutor credits every month included — more than most kids use. Need more? You can buy a top-up (100, 250, or 500 credits) and assign it to a specific child. You'll see each child's used/available credits on your dashboard.

What happens to tutor credits I've bought if I unsubscribe a child?+

They're yours to keep — we never take back credits you paid for. When you unsubscribe a child, their purchased credits move into your parent account, and you can reassign them to any other child whenever you like. If you unsubscribe everyone, the credits simply wait safely in your account until you add or resubscribe a child.

Can I move tutor credits between my children?+

Yes. Purchased credits are transferable — assign or reassign them to any child on your account from your family area, anytime. Credits you've bought don't expire.

Can I turn the tutor off?+

Yes. You can switch the AI tutor on or off per child from your family area, behind a parent PIN.

Is the tutor safe for kids?+

Yes. Sage is a school teacher and only discusses school work — the unit your child is in, and the subjects around it. Vulgar language, sex, drugs, music, celebrities, TV, video games, sport and brands are all off-limits in every grade, and an off-topic question gets a warm redirect back to the lesson. Health and maturity topics (puberty, substances, mental wellness, identity) stay locked until you opt that child in from the parent area. Sage never asks for personal information, and if a child says something suggesting they are unsafe it tells them to talk to a trusted grown-up right away.

Curriculum & quality

What grades and subjects are covered?+

Kindergarten through 6th grade, across nine subjects: Reading & Writing, Math, Science, and Social Studies, plus Art, Music, Health & PE, Technology, and Social-Emotional Learning.

Is the content aligned to standards?+

Yes. Lessons are built on Common Core (ELA & Math), NGSS (Science), and the national frameworks for the specials, then mapped to your state's K–6 standards.

How are lessons created and checked?+

Lessons are generated by a frontier AI model and then independently verified for correctness before they're ever shown — and K–2 reading uses a fixed, vetted phonics sequence (not improvised), so early-reading sounds are always correct.

Will my young child get questions that are too hard?+

No. Every lesson has a strict grade ceiling — the generator and an independent checker both reject anything above grade level, so a 5-year-old never faces a 6th-grade question.

Does it teach phonics?+

Yes — Kindergarten through 2nd grade reading uses a structured phonics progression with real recorded letter-sounds, so children hear and blend sounds the way the best reading programs teach.

Safety & privacy

Do my kids need their own logins?+

No. You (the parent) sign in and create each child's profile. Children never need an email or account of their own — it's safer and simpler.

Is it COPPA-compliant?+

Yes. Children are managed entirely under an adult's account, with the parent's involvement and consent. We collect only what's needed to run the lessons and show progress.

Do you sell or share children's data?+

Never. We do not sell, rent, or share your child's personal information for marketing. Lesson generation uses only the topic, grade, and standards — never a child's personal information.

Can I control what my child sees?+

Yes. From a PIN-locked family area you can switch the AI tutor on/off per child, lock courses to their grade, reveal the correct answers on results, and opt in (or out) of sensitive health & maturity topics.

What's the 'health & maturity topics' setting?+

A few standards-aligned topics (like puberty, body composition, or substance awareness) are hidden by default and require a parent to switch them on for a specific child — so nothing sensitive appears without your say-so.

Accounts, devices & getting started

How do I get started?+

Create a free account, add your child with their name, grade, and state, and start learning. Nothing has to be passed first — you can dive straight into a lesson, and take the short placement test for any subject whenever it suits you.

What devices does it work on?+

Any modern web browser on a computer, tablet, or phone — there's nothing to install. Your child's progress syncs to your account.

Who can create an account?+

Accounts are created and managed by an adult (a parent or guardian). Children use the platform under that adult's account.

Is there a placement test?+

Yes — a short, friendly one, and you take it per subject rather than as one long sitting. It reports a percentile and a grade-equivalent, and credits the skills your child already has so they are not made to re-do work they can already do. It is never a gate: you can skip it, start learning straight away, and take it later. And it is not the only signal — the adaptive engine keeps adjusting all year from real lesson work, which a single test on one nervous morning could never do on its own.

Accessibility

Can lessons be read aloud?+

Yes. A built-in read-aloud voice can speak every slide, question, and the tutor's replies, highlighting words as it goes — a big help for early and pre-readers. You can pick the reading voice, too.

Are there accessibility options?+

Yes — read-aloud (text-to-speech), a reading-voice picker, larger text, high-contrast mode, reduce-motion, an easy-reading (dyslexia-friendly) font, and a mute for sound effects.

Rewards & motivation

How does my child earn rewards?+

Acing lessons earns XP. Kids spend XP in the Reward Shop on avatars, frames, themes, live wallpapers, sound packs, celebrations, and power-ups.

Do rewards cost real money?+

No — everything in the Reward Shop is earned with XP from learning, never bought with money, so kids earn their rewards the good way.

Is this a school?

Is Scholar Ridge an accredited school?+

No. Scholar Ridge is a supplemental online learning platform aligned to your state's published standards — not an accredited school. Many families use it alongside their school or homeschool.

Does it satisfy homeschool or attendance laws?+

No. Our schedules and lessons are a learning plan, not a statement about your state's legal instructional-hour, attendance, or enrollment requirements. Always follow your state's education and homeschooling laws.

Support

How do I get help?+

Send us a note from the contact page or email support@scholarridge.com — we typically reply within one business day.

Ready to start?

Watch Sage teach free in the classroom demo — no account needed. Or start a 7-day free trial for the full platform.